Covid 19

The COVID-19 Pandemic has many of us wondering what am I going to do?  Where can I get the help I need?  This resource sheet is here to help answer your questions and connect you with local resources that have been adjusted from the normal operations across Chautauqua County.  For more information you can visit the United Way of Southern Chautauqua County’s website at www.uwayscc.orgThis site is full of local resources and volunteer opportunities to help during this challenging time.  At the United Way we know that it will take ALL OF US working together as a community to get through this pandemic, because United We Fight!  United We Win!

211 WNY is your free and confidential link to health and human services.  Every day, across Western New York, people just like you are looking for help.  Dial 2-1-1 or 1-888-696-9211 or


Bread of Life food pantry
1006 W. 3rd St. Jamestown
Tues. 2:30p – 5:30p
Friday 11a – 2p

Salvation Army
83 S. Main St. Jamestown
Food Pantry Mon – Fri
9:30a – 11:30a and 1p – 3:30p

Dunkirk conducting home deliveries Mon – Fri 9a – 12p
Call to schedule 716-366-3701

Catholic Charities
Call to schedule new intake:
Dunkirk 716-366-3533
Jamestown 716-484-9188

Available by phone Mon- Fri 8:30a – 4p

St. Susan’s Kitchen
31 Water St. Jamestown
Daily bagged lunches can be picked up in the foyer.
Mon – Fri 11a – 2:45p
Sat. & Sun 12p – 1:45p

Chautauqua County Rural Ministry
Must call prior to for personal care needs. Limited supply.
319 Washington Ave., Dunkirk
Friendly Kitchen
Breakfast: 8:30a – 9:15a
Mon – Fri Lunch & Dinner box pickups: 11a – 12:30p
Sat – Sun Meal Boxes 11a – 12p
Emergency Food Pantry
Mon – Fri 8a – 3:45p

School Lunches
Jamestown Public Schools
Pickup Mon – Fri 11a-1p at Washington, Jefferson, Persell & JHS.
Other communities, please see your school web page as lunch programs vary by district.

Christ First United Methodist
663 Lakeview Ave. Jamestown
Mon & Wed 9:30a – 12p
Call before going. Need photo ID for everyone in house. No income requirement.

Westfield Community Food Panrty
101 East Main St. Westfield
Tues from Clinton St. parking lot
1 – 2:30p
To sign up call 716-326-3243 or email
income based

Park United Methodist Church
49 Sinclair St. Sinclairville
Tues 8a – 12 noon
25 Maple Dr. Cassadaga
Thursday 8a – 12 noon
Income based

Phone appt. only
716-484-6001 or 218-1484
42 Dunham Ave. Jamestown


Community Helping Hands for emergency household and clothing needs.  This includes bedding, dishware, etc.  No furniture.  Meeting individual emergency needs.  Call 716-487-1488 or email

Love Inc.
Assists with toiletries, cleaning products, diapers & wipes. Please call 716-338-9705 for assistance. Office hours are from 10a- 2p Tue., Wed., and Thurs. Please leave a message at all other times and your call will be returned asap.


**Chautauqua County
24/7 1-800-724-0461
**NYS COVID-19 Emotional
Support Hotline**
**Call a Pastor Crisis Line**

Brooks TLC
Chemical Dependency Outpatient Clinic – Tele services only
Mon – Fri: 8a – 5p

Please call Chautauqua Health Network 716-338-0010: Press 1 for help to find a primary care doctor.

Family Services of Chautauqua Region
Tele-counseling services – call main office 716-488-1971

The Exchange has moved temporarily from MHA to 320 Prather St., Ste. 100 Jamestown
Mon – Fri 10a – 4p
Providing next day delivery, including Narcan, to Jamestown, Falconer and Lakewood.

Mental Health Association
Call 716-661-9044 or visit
They are offering 3 online groups daily at 10a, 2p and 7p.
Free peer services available via phone or video chat.

UPMC Chautauqua Outpatient Mental Health & Chemical Dependency Services
Phone & video appointments – Mon – Fri 9a – 5p
Jamestown: 716-664-8641
Dunkirk: 716-363-0018

The Chautauqua Center
Mon-Thurs: 8a – 7p
Fri: 8a-5p
Jamestown Clinic:
107 Institute St. Jamestown
Dunkirk Clinics:
314 & 319 Central Ave. Dunkirk

Child Advocacy Program (CAP)
Forensic interviews, counseling advocacy services available. Call 716-338-9844

Chautauqua County Department of Mental Hygiene
Mental Health & Chemical Dependency Outpatient Services
Mon – Fri: 8:30a – 4:30p
Jamestown (phone intakes only): (Onsite syringe administration only)
200 E. 3rd St., 5th Floor Jamestown
Dunkirk (phone intakes mostly):
319 Central Ave. 2nd Floor Dunkirk716-363-3550

The Resource Center
Tele-counseling & tele-psychiatry available.
Jamestown 716-661-1447
Dunkirk 716-363-0018

Addiction and recovery

Alcohol Rehab Guide
A public web guide sharing information on alcohol, addiction, and recovery.
We provide expert information for individuals and families struggling to find recovery by vetting and researching rehab centers.
(888) 859-4403

Free Rehab Centers
Best free, and cost-reduced detox, alcohol, and drug rehab centers in New York.


Chautauqua Opportunities
Jamestown: 716-661-9430 Dunkirk: 716-366-8176

Dept. of Health & Human Svcs.
All issues related to homelessness should first be directed to DHHS at 716-661-8200

UCAN City Mission (For men only)
Call Jeff Rotunda at 716-488-7480


**All agencies recommend seniors start with NY Connects at 716-753-4582

Community Connections at Findley Lake
Call 716-769-2473

Meals on Wheels
Call NY Connects: 716-753-4582

Office of the Aging
Call 716-753-4471

Senior Life Matters
Is open remotely for telephone appointments and phone calls.
Call 716-665-8197

Southwestern Independent Living Center
Call 716-661-3010


**Child Care Council Hotline** 1-800-424-4532

A Children’s Place
Call 716-487-2238

Chautauqua Lake Childcare Center
Call 716-753-5851

JPS, Fletcher & Ring Schools

Call 716-664-2802

Call 716-488-2237 x250

Call 716-326-2011


Chautauqua County Veterans Svcs.
Online/Phone support
Jamestown: 716-661-8255
Dunkirk: 716-268-6030

Dwyer Veteran’s Peer to Peer
Call for needs and online/phone support: 716-969-5542


Access services through the Department of Health & Human Services (DHHS) at: 716-661-8200 or

Adult Protective Services/CASA
For non-emergencies please call 716-753-4447; mail can be sent to 7 N. Erie St., Mayville NY 14757

Applications, both certification (initial) and recertification for assistance should be mailed to Chautauqua County Department of Social Services.

110 E. 4th St. Jamestown NY 14701
319 Central Ave. Dunkirk NY 14048
Or dropped in the drop boxes.

Children Protective Services
Statewide Central Register

IRS Free File is an option for taxpayers who are comfortable doing their own taxes online.

Phone appointment only
716-484-6001 or 716-218-1484
42 Dunham Ave. Jamestown

Child Support
Can be emailed to, faxed to 716-753-4602 or call 716-753-4555

Available by phone 1-877-686-9202 or 716-244-7337
Mon-Fri: 8:30a – 4p

Call 716-661-8200 option 4; option 2 or All requirements for face-to-face interviews for any HEAP component is temporarily suspended. Applications & any supporting documents can be mailed, e-mailed, faxed, scanned or dropped off.

Electronic options urged

Temporary Housing Assistance
Homeless and Non-PA emergency assistance applications & documentation can be mailed, e-mailed, faxed, scanned or dropped off.


File online at You can also file by phone, but it is extremely busy and difficult to get through: 1-888-209-8124.
**Spanish language available**

Chautauqua Works
Central Intake
Call: 716-661-9553


Special enrollment period for health insurance throughout the NYS of Health Marketplace is happening now for individuals to ease Coronavirus fears. For help enrolling, renewing, or changing your coverage, call Healthy Community Alliance at 716-532-1010 to work with a local Navigator.

**NYS Dept. of Health HOTLINE** 1-888-364-3065

The Chautauqua Center
For insurance enrollment
716-484-4334 – Jamestown

Please call Chautauqua Health Network at 716-338-0010: Press 1 for help to find a primary care doctor.


Charter & Comcast Communications
Charter: 1-844-488-8395
Comcast: 1-855-846-8376

Safelink Wireless
Income must be at or below 125% of Federal Poverty level.
Call: 1-800-723-3546

All Chautauqua County Library systems have free & open access to WIFI. You will be able to access via the parking lot or roadside closest to the building.


Comprehensive, easy-to-read guides on financial literacy


Chautauqua County Chamber of Commerce

County of Chautauqua Industrial Development Agency

Small Business Development Corp.

U.S. Small Business Administration’s (SBA) Federal Disaster loan program


Chautauqua Striders
Small Group and One-to-One tutoring services online.
Richard Walter: 716-579-8156

Prevention Works
Call: 716-664-3608
Parenting programs, Online Prevention Lessons, Teen Intervene support