The COVID-19 Pandemic has many of us wondering what am I going to do? Where can I get the help I need? This resource sheet is here to help answer your questions and connect you with local resources that have been adjusted from the normal operations across Chautauqua County. For more information you can visit the United Way of Southern Chautauqua County’s website at www.uwayscc.org. This site is full of local resources and volunteer opportunities to help during this challenging time. At the United Way we know that it will take ALL OF US working together as a community to get through this pandemic, because United We Fight! United We Win!
211 WNY is your free and confidential link to health and human services. Every day, across Western New York, people just like you are looking for help. Dial 2-1-1 or 1-888-696-9211 or www.211wny.org.
Bread of Life food pantry
1006 W. 3rd St. Jamestown
Tues. 2:30p – 5:30p
Friday 11a – 2p
83 S. Main St. Jamestown
Food Pantry Mon – Fri
9:30a – 11:30a and 1p – 3:30p
Dunkirk conducting home deliveries Mon – Fri 9a – 12p
Call to schedule 716-366-3701
Call to schedule new intake:
St. Susan’s Kitchen
31 Water St. Jamestown
Daily bagged lunches can be picked up in the foyer.
Mon – Fri 11a – 2:45p
Sat. & Sun 12p – 1:45p
Chautauqua County Rural Ministry
Must call prior to for personal care needs. Limited supply.
319 Washington Ave., Dunkirk
Breakfast: 8:30a – 9:15a
Mon – Fri Lunch & Dinner box pickups: 11a – 12:30p
Sat – Sun Meal Boxes 11a – 12p
Emergency Food Pantry
Mon – Fri 8a – 3:45p
Jamestown Public Schools
Pickup Mon – Fri 11a-1p at Washington, Jefferson, Persell & JHS.
Other communities, please see your school web page as lunch programs vary by district.
Christ First United Methodist
663 Lakeview Ave. Jamestown
Mon & Wed 9:30a – 12p
Call before going. Need photo ID for everyone in house. No income requirement.
Community Helping Hands for emergency household and clothing needs. This includes bedding, dishware, etc. No furniture. Meeting individual emergency needs. Call 716-487-1488 or email firstname.lastname@example.org
Assists with toiletries, cleaning products, diapers & wipes. Please call 716-338-9705 for assistance. Office hours are from 10a- 2p Tue., Wed., and Thurs. Please leave a message at all other times and your call will be returned asap.
**NYS COVID-19 Emotional
**Call a Pastor Crisis Line**
Chemical Dependency Outpatient Clinic – Tele services only
Mon – Fri: 8a – 5p
Please call Chautauqua Health Network 716-338-0010: Press 1 for help to find a primary care doctor.
Family Services of Chautauqua Region
Tele-counseling services – call main office 716-488-1971
The Exchange has moved temporarily from MHA to 320 Prather St., Ste. 100 Jamestown
Mon – Fri 10a – 4p
Providing next day delivery, including Narcan, to Jamestown, Falconer and Lakewood.
Mental Health Association
Call 716-661-9044 or visit www.mhachautauqua.org
They are offering 3 online groups daily at 10a, 2p and 7p.
Free peer services available via phone or video chat.
UPMC Chautauqua Outpatient Mental Health & Chemical Dependency Services
Phone & video appointments – Mon – Fri 9a – 5p
The Chautauqua Center
Mon-Thurs: 8a – 7p
107 Institute St. Jamestown
314 & 319 Central Ave. Dunkirk
Child Advocacy Program (CAP)
Forensic interviews, counseling advocacy services available. Call 716-338-9844
Chautauqua County Department of Mental Hygiene
Mental Health & Chemical Dependency Outpatient Services
Mon – Fri: 8:30a – 4:30p
Jamestown (phone intakes only): (Onsite syringe administration only)
200 E. 3rd St., 5th Floor Jamestown
Dunkirk (phone intakes mostly):
319 Central Ave. 2nd Floor Dunkirk716-363-3550
The Resource Center
Tele-counseling & tele-psychiatry available.
Addiction and recovery
Jamestown: 716-661-9430 Dunkirk: 716-366-8176
Dept. of Health & Human Svcs.
All issues related to homelessness should first be directed to DHHS at 716-661-8200
UCAN City Mission (For men only)
Call Jeff Rotunda at 716-488-7480
**All agencies recommend seniors start with NY Connects at 716-753-4582
Community Connections at Findley Lake
Meals on Wheels
Call NY Connects: 716-753-4582
Office of the Aging
Senior Life Matters
Is open remotely for telephone appointments and phone calls.
Southwestern Independent Living Center
**Child Care Council Hotline** 1-800-424-4532
A Children’s Place
Chautauqua Lake Childcare Center
Call 716-488-2237 x250
Chautauqua County Veterans Svcs.
Dwyer Veteran’s Peer to Peer
Call for needs and online/phone support: 716-969-5542
NYS GOVERNMENT PROGRAMS
Adult Protective Services/CASA
For non-emergencies please call 716-753-4447; mail can be sent to 7 N. Erie St., Mayville NY 14757
Applications, both certification (initial) and recertification for assistance should be mailed to Chautauqua County Department of Social Services.
110 E. 4th St. Jamestown NY 14701
319 Central Ave. Dunkirk NY 14048
Or dropped in the drop boxes.
Children Protective Services
Statewide Central Register
IRS Free File
https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free is an option for taxpayers who are comfortable doing their own taxes online.
Phone appointment only
716-484-6001 or 716-218-1484
42 Dunham Ave. Jamestown
Call 716-661-8200 option 4; option 2 or mybenefits.ny.gov. All requirements for face-to-face interviews for any HEAP component is temporarily suspended. Applications & any supporting documents can be mailed, e-mailed, faxed, scanned or dropped off.
Temporary Housing Assistance
Homeless and Non-PA emergency assistance applications & documentation can be mailed, e-mailed, faxed, scanned or dropped off.
Special enrollment period for health insurance throughout the NYS of Health Marketplace is happening now for individuals to ease Coronavirus fears. For help enrolling, renewing, or changing your coverage, call Healthy Community Alliance at 716-532-1010 to work with a local Navigator.
**NYS Dept. of Health HOTLINE** 1-888-364-3065
The Chautauqua Center
For insurance enrollment
716-484-4334 – Jamestown
Please call Chautauqua Health Network at 716-338-0010: Press 1 for help to find a primary care doctor.
Charter & Comcast Communications
Income must be at or below 125% of Federal Poverty level.
All Chautauqua County Library systems have free & open access to WIFI. You will be able to access via the parking lot or roadside closest to the building.