Resources
Chautauqua County Crisis Response - Covid 19
The COVID-19 Pandemic has many of us wondering what am I going to do? Where can I get the help I need? This resource sheet is here to help answer your questions and connect you with local resources that have been adjusted from the normal operations across Chautauqua County. For more information you can visit the United Way of Southern Chautauqua County’s website at www.uwayscc.org. This site is full of local resources and volunteer opportunities to help during this challenging time. At the United Way we know that it will take ALL OF US working together as a community to get through this pandemic, because United We Fight! United We Win!
211 WNY is your free and confidential link to health and human services. Every day, across Western New York, people just like you are looking for help. Dial 2-1-1 or 1-888-696-9211 or www.211wny.org.
FOOD/BASIC NEEDS
Bread of Life food pantry
1006 W. 3rd St. Jamestown
716-483-3687
Tues. 2:30p – 5:30p
Friday 11a – 2p
info@healingwordministriescog.com
Salvation Army
716-664-4108
83 S. Main St. Jamestown
Food Pantry Mon – Fri
9:30a – 11:30a and 1p – 3:30p
Dunkirk conducting home deliveries Mon – Fri 9a – 12p
Call to schedule 716-366-3701
Catholic Charities
Call to schedule new intake:
Dunkirk 716-366-3533
Jamestown 716-484-9188
SNAP
Available by phone Mon- Fri 8:30a – 4p
1-877-386-9202
716-244-7337
akmeyers@ccaction.org
St. Susan’s Kitchen
31 Water St. Jamestown
716-664-2253
Daily bagged lunches can be picked up in the foyer.
Mon – Fri 11a – 2:45p
Sat. & Sun 12p – 1:45p
Chautauqua County Rural Ministry
716-366-1787
ccrm@netsync.net
ccrmkp@gmail.com
Must call prior to for personal care needs. Limited supply.
319 Washington Ave., Dunkirk
Friendly Kitchen
Breakfast: 8:30a – 9:15a
Mon – Fri Lunch & Dinner box pickups: 11a – 12:30p
Sat – Sun Meal Boxes 11a – 12p
Emergency Food Pantry
Mon – Fri 8a – 3:45p
School Lunches
Jamestown Public Schools
Pickup Mon – Fri 11a-1p at Washington, Jefferson, Persell & JHS.
Other communities, please see your school web page as lunch programs vary by district.
Christ First United Methodist
663 Lakeview Ave. Jamestown
716-664-5803
Mon & Wed 9:30a – 12p
Call before going. Need photo ID for everyone in house. No income requirement.
Westfield Community Food Panrty
101 East Main St. Westfield
Tues from Clinton St. parking lot
1 – 2:30p
To sign up call 716-326-3243 or email westmeth@fairpoint.net
income based
Park United Methodist Church
49 Sinclair St. Sinclairville
716-962-2265
Info@parkumc.org
Tues 8a – 12 noon
25 Maple Dr. Cassadaga
Thursday 8a – 12 noon
Income based
WIC
Phone appt. only
716-484-6001 or 218-1484
42 Dunham Ave. Jamestown
CLOTHING/HOUSEHOLD
Community Helping Hands for emergency household and clothing needs. This includes bedding, dishware, etc. No furniture. Meeting individual emergency needs. Call 716-487-1488 or email office.chh@gmail.com
Love Inc.
Assists with toiletries, cleaning products, diapers & wipes. Please call 716-338-9705 for assistance. Office hours are from 10a- 2p Tue., Wed., and Thurs. Please leave a message at all other times and your call will be returned asap.
MENTAL HEALTH
**Chautauqua County
CRISIS HOTLINE**
24/7 1-800-724-0461
**NYS COVID-19 Emotional
Support Hotline**
1-844-863-9314
**Call a Pastor Crisis Line**
716-226-1494
Brooks TLC
Chemical Dependency Outpatient Clinic – Tele services only
716-595-3355
Mon – Fri: 8a – 5p
Find-a-Doc
Please call Chautauqua Health Network 716-338-0010: Press 1 for help to find a primary care doctor.
Family Services of Chautauqua Region
Tele-counseling services – call main office 716-488-1971
Evergreen
The Exchange has moved temporarily from MHA to 320 Prather St., Ste. 100 Jamestown
716-664-7885
Mon – Fri 10a – 4p
Providing next day delivery, including Narcan, to Jamestown, Falconer and Lakewood.
www.evergreenhs.org/covid-19
Mental Health Association
Call 716-661-9044 or visit www.mhachautauqua.org
They are offering 3 online groups daily at 10a, 2p and 7p.
Free peer services available via phone or video chat.
UPMC Chautauqua Outpatient Mental Health & Chemical Dependency Services
Phone & video appointments – Mon – Fri 9a – 5p
Jamestown: 716-664-8641
Dunkirk: 716-363-0018
The Chautauqua Center
Mon-Thurs: 8a – 7p
Fri: 8a-5p
Jamestown Clinic:
107 Institute St. Jamestown
716-484-4334
Dunkirk Clinics:
314 & 319 Central Ave. Dunkirk
716-363-6050
Child Advocacy Program (CAP)
Forensic interviews, counseling advocacy services available. Call 716-338-9844
Chautauqua County Department of Mental Hygiene
Mental Health & Chemical Dependency Outpatient Services
Mon – Fri: 8:30a – 4:30p
Jamestown (phone intakes only): (Onsite syringe administration only)
200 E. 3rd St., 5th Floor Jamestown
716-661-8330
Dunkirk (phone intakes mostly):
319 Central Ave. 2nd Floor Dunkirk716-363-3550
The Resource Center
Tele-counseling & tele-psychiatry available.
Jamestown 716-661-1447
Dunkirk 716-363-0018
Addiction and recovery
Alcohol Rehab Guide
A public web guide sharing information on alcohol, addiction, and recovery. www.AlcoholRehabGuide.org/
DetoxRehabs.net
We provide expert information for individuals and families struggling to find recovery by vetting and researching rehab centers.
(888) 859-4403 https://www.detoxrehabs.net/
Free Rehab Centers
Best free, and cost-reduced detox, alcohol, and drug rehab centers in New York. https://www.freerehabcenters.
HOUSING
Chautauqua Opportunities
Jamestown: 716-661-9430 Dunkirk: 716-366-8176
Dept. of Health & Human Svcs.
All issues related to homelessness should first be directed to DHHS at 716-661-8200
UCAN City Mission (For men only)
Call Jeff Rotunda at 716-488-7480
SENIORS/DISABLED
**All agencies recommend seniors start with NY Connects at 716-753-4582
Community Connections at Findley Lake
Call 716-769-2473
Meals on Wheels
Call NY Connects: 716-753-4582
Office of the Aging
Call 716-753-4471
Senior Life Matters
Is open remotely for telephone appointments and phone calls.
Call 716-665-8197
Southwestern Independent Living Center
Call 716-661-3010
CHILDCARE
**Child Care Council Hotline** 1-800-424-4532
A Children’s Place
Call 716-487-2238
Chautauqua Lake Childcare Center
Call 716-753-5851
JPS, Fletcher & Ring Schools
childcare@jpsny.org
YMCA
Call 716-664-2802
YWCA
Call 716-488-2237 x250
YWCA WESTFIELD
Call 716-326-2011
VETERANS
Chautauqua County Veterans Svcs.
Online/Phone support
Jamestown: 716-661-8255
Dunkirk: 716-268-6030
Dwyer Veteran’s Peer to Peer
Call for needs and online/phone support: 716-969-5542
NYS GOVERNMENT PROGRAMS
Access services through the Department of Health & Human Services (DHHS) at: 716-661-8200 or https://chqgov.com
Adult Protective Services/CASA
For non-emergencies please call 716-753-4447; mail can be sent to 7 N. Erie St., Mayville NY 14757
Applications, both certification (initial) and recertification for assistance should be mailed to Chautauqua County Department of Social Services.
110 E. 4th St. Jamestown NY 14701
319 Central Ave. Dunkirk NY 14048
Or dropped in the drop boxes.
Children Protective Services
Statewide Central Register
1-800-342-3720
IRS Free File
https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free is an option for taxpayers who are comfortable doing their own taxes online.
WIC
Phone appointment only
716-484-6001 or 716-218-1484
42 Dunham Ave. Jamestown
Child Support
Can be emailed to ccseu@co.chautauqua.ny.us, faxed to 716-753-4602 or call 716-753-4555
SNAP
Available by phone 1-877-686-9202 or 716-244-7337
Mon-Fri: 8:30a – 4p
Email: akmeyers@ccaction.org
mybenefits.ny.gov
HEAP
Call 716-661-8200 option 4; option 2 or mybenefits.ny.gov. All requirements for face-to-face interviews for any HEAP component is temporarily suspended. Applications & any supporting documents can be mailed, e-mailed, faxed, scanned or dropped off.
IRS
Electronic options urged
www.IRS.gov/coronavirus
Temporary Housing Assistance
Homeless and Non-PA emergency assistance applications & documentation can be mailed, e-mailed, faxed, scanned or dropped off.
NYS UNEMPLOYMENT
File online at www.labor.NY.gov. You can also file by phone, but it is extremely busy and difficult to get through: 1-888-209-8124.
**Spanish language available**
HEALTH INSURANCE
Special enrollment period for health insurance throughout the NYS of Health Marketplace is happening now for individuals to ease Coronavirus fears. For help enrolling, renewing, or changing your coverage, call Healthy Community Alliance at 716-532-1010 to work with a local Navigator.
**NYS Dept. of Health HOTLINE** 1-888-364-3065
The Chautauqua Center
For insurance enrollment
Mon-Fri
716-484-4334 – Jamestown
Find-a-Doc
Please call Chautauqua Health Network at 716-338-0010: Press 1 for help to find a primary care doctor.
TECHNOLOGY
Charter & Comcast Communications
Charter: 1-844-488-8395
Comcast: 1-855-846-8376
DFT Communications
https://www.dftcommunications.com/current-promotions/#COVID10
Call: 716-673-3000
Safelink Wireless
Income must be at or below 125% of Federal Poverty level.
Call: 1-800-723-3546
Spectrum
Free WIFI hotspots
https://www.spectrum.com/free-wifi-hotspots/new-york/western
All Chautauqua County Library systems have free & open access to WIFI. You will be able to access via the parking lot or roadside closest to the building.
FINANCIAL
Comprehensive, easy-to-read guides on financial literacy
annuity.org/financial-
annuity.org/annuities/types/
SMALL BUSINESS HELP
Chautauqua County Chamber of Commerce
www.chautauquachamber.org
County of Chautauqua Industrial Development Agency
www.ccida.com
Small Business Development Corp.
www.sunyjcc.edu/sbdc
U.S. Small Business Administration’s (SBA) Federal Disaster loan program
https://esd.ny.ny.gov/resource-guide-covid-19-sba-disaster-loans
STUDENT RESOURCES
Chautauqua Striders
Small Group and One-to-One tutoring services online.
Richard Walter: 716-579-8156
richard@chautauqua-striders.org
www.chautauquastriders.org/academics
Prevention Works
https://preventionworks.us/
Call: 716-664-3608
Parenting programs, Online Prevention Lessons, Teen Intervene support